Lawmakers in DC grill Medicare

WASHINGTON, D.C. (NEWSCHANNEL 3) - For the first time Tuesday, lawmakers have a chance to question a member of the Obama administration about what went wrong with the website.

Millions of Americans have shown an interest in checking out the new options, but it appears that few have been able to get through the online application process.

Marilyn Tavernner heads Medicare and Medicaid Services, the agency in charge of the troubled website.

On Tuesday, she issued an apology to those unable to sign up, while testifying before a House committee.

"We know how desperately you need affordable coverage," she said. "I want to ensure you that can and will be
fixed, and we are working around the clock to deliver the shopping experience that you deserve," Tavernner said.

On Wednesday, a congressional committee will grill Tavernner's boss, the Health and Human Services chief.